I work at a computer store. It’s not a huge chain but a smaller one that deals mainly in computer hardware. We have two locations. I have to deal with people who think they know more than me all the time and usually it’s pretty easy to point out to them that I am right […]
The ultimate betrayel, I didn’t receive this week’s new releases on time, or to be more precise, they were intercepted by another store, who kept them for themselves, so come this week I try opening up with out the new titles everyone is looking for, first thing monday morning a woman comes in searching for […]
We are all aware that it’s a british institution to form a queue and ask the exact same question of a helpless Customer Service rep, that the previous dozen customers asked, but I think my customers are starting to push it just a little.
Eatly August the local post office closed down and moved in to […]
A study in their foolish attemps to reverse, reverse psychology…..
This is a small Pharmacy with a single til by the door for customers to purchase items quickly (when we have the staff to sit there..) and a Healthcare Pharmacy counter near the Dispensary.
It was one of those days, only 5 members in, most of which […]
Today, I was working in the express lane. The drill is, if you have ten items or less, you came come through my line paying in debit, credit, or cash.
Alright, so today it was really busy with tons of people around the holiday season. Naturally, my line was backed up because of how many people […]
Speaking to somebody today brought back strange memories of this guy I had to serve in my old job. He was the kind of guy who actually clicked his fingers to attract my attention while I was still with another customer. Despite this, I’m a friendly guy, and made the right sounds. He was after […]
I work at the moment at this database company who primarily deal with charity contracts. They get outsourced from the charities when they run campaigns too big for them to collect all the money. It’s then our job to bank it and enter all the information, fun no?
We all know how aggressive these charities can […]
Last week (as mentioned in a previous post) we had a ‘10% off everything’ sale, so naturally it was busy, now, a postal worker asked me if we had a film in stock, some guy standing behind him (who looked like he had no concept of ’selflessness’) starts making a noise about how the postal […]
At work we were holding a ‘ten percent off everything’ sale in celebration of the Christmas season, as if the giant sign located mid-store isn’t helpful enough, within 5 minutes of the sale coming into effect, a customer walks up to me with a DVD box set and simply asks, ‘is this included in the […]
I had a customer bring me two dvd’s that were in our ‘bogof’ range, one priced at £14.99 and one priced at £19.99, after running them through the till the total sum was £19.99.
The customer started to complain because she wanted the £19.99 dvd for free, not the £14.99, it took 5 long minutes to […]
