Dumb Customers

It happens all too often, either a customer wants something you don’t have at the time or something you wouldn’t stock at all, and they just look at you and ask if you know where they can get it, it’s hard enough to know the entire stock range of my own store, let alone every […]

We’ve been giving away free Dvd’s with certain newspapers, and within sai papers are coupons you cut out and give you a guy like me, who exchanges it for said Dvd, on this coupon it states terms and conditions, clearly included are the simple words “only valid on date shown” so why do people think […]

The ultimate betrayel, I didn’t receive this week’s new releases on time, or to be more precise, they were intercepted by another store, who kept them for themselves, so come this week I try opening up with out the new titles everyone is looking for, first thing monday morning a woman comes in searching for […]

So, recently a new woman has started working with us, working the mornings on the front till, her job should be simple, no? Her role in our great customer servicing machine should be something akin to the genie in Aladdin, bamfing into view and giving people what they require, so we all find it immensly […]

We are all aware that it’s a british institution to form a queue and ask the exact same question of a helpless Customer Service rep, that the previous dozen customers asked, but I think my customers are starting to push it just a little.
Eatly August the local post office closed down and moved in to […]

Last week (as mentioned in a previous post) we had a ‘10% off everything’ sale, so naturally it was busy, now, a postal worker asked me if we had a film in stock, some guy standing behind him (who looked like he had no concept of ’selflessness’) starts making a noise about how the postal […]

Today is one of those days, I’m sure the majority of store clerks know what I mean, it’s one of those days when 90 percent of your customers buy single small items and pay using large denomination notes.
Well, as I said, today is one of those days for me, but what is really getting my […]

At work we were holding a ‘ten percent off everything’ sale in celebration of the Christmas season, as if the giant sign located mid-store isn’t helpful enough, within 5 minutes of the sale coming into effect, a customer walks up to me with a DVD box set and simply asks, ‘is this included in the […]

I had a customer bring me two dvd’s that were in our ‘bogof’ range, one priced at £14.99 and one priced at £19.99, after running them through the till the total sum was £19.99.
The customer started to complain because she wanted the £19.99 dvd for free, not the £14.99, it took 5 long minutes to […]

Well, in my work we sell envelopes, large one’s small ones, well, yesterday this old woman came into work with a box of chocolates, she wanted to send it to someone and wanted to see our range of envelopes (now, she’s actually a recurring customer, so why she was asking I don’t know) so I […]