Dumb Customers

It was early in the morning and this event pretty much set the tome for the rest of the day. A gentleman approaches and begins to explain that he brought a double CD for Christmas. He then began to explain how the second CD wouldn’t work despite trying it in various CD players around his house.

He then went on to explain how the fact that this one CD not working ruined his Christmas for his family as they now had only one CD to sing along to. He seemed to want me to not only fully comprehend this fact but to feel such a deep sense of guilt for his families loss that I start to break down into dry sobs in front of him. Before I started crying though I decided to ask to see the CD.

After seeing the item I asked him to repeat the methods he tried to get the second CD to work before pointing out that in fact, as noted on the front of the case and on the second disc, the second CD was actually a DVD. “But it still didn’t work in my CD players” he carried on… “Yes..” I countered, “That’s because to play DVD’s you need to play them in DVD players, do you have one?”.

Indeed he did. Despite a month to figure it out, trying it countless times, he never figured to put the DVD in his DVD player. When he finally realised his mistake, instead of the usual tutt and “Silly me”, to save face he could only say “Well, when I brought it the case was pretty scratched!” before walking out…