Dumb Customers

A customer brings a compact DVD box up to my colleague with the intent of buying it. I go out back to retrieve the DVD player to come back to find the customer asking my colleague whether it plays DVD’s and VHS videos. My colleague calmly explained that being a DVD player it only plays DVD’s.

The customer seemed perplexed by this as on the box it said DVD video. My colleague explained in depth using a DVD box for explanation that DVD video means DVD discs. This shocked the customer and she wouldn’t pay £40 for just a DVD player. Five minutes later she returned to me and asked to see the player. She pointed to a small plastic bag and said “Is this it?”, tapping the empty bag, “Oh…” she goes. “Oh.. K.” I said, and went to retrieve the player. Showing it to her, the compact box not much bigger than a standard VHS. She seemed shocked and said “Where does the video go?”…

Dear oh dear… Dumb customers..